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SalesChoice Fair AI Ethics Policy

SALESCHOICE FAIR AI ETHICS POLICY

SalesChoice aspires to create and bring to market innovative AI products that advance our customer’s ability to improve their competitive edge, using advanced AI/ML modelling methods.

Our mission is to make data speak and make the invisible visible. To achieve our mission, we ensure privacy and data integrity are front and center in all of our operating practices.

The 7 Fair AI Ethics principles that we follow are:

  1. Be Socially Responsible and Foster Positive Impact
    • We will take into account a broad range of (often competing) social and economic factors, relevant to various constituencies (including our staff, customers, their customers and our shareholders).
  2. Avoid Creating or Reinforcing Unfair Bias.
    • We will be mindful of the risk of bias and prejudice in our system design and data sets and will try to avoid it, and try to fairly correct problems of which we become aware.
  3. Be Built and Tested for Robust Safety.
    • We will endeavour to develop and apply strong safety and security practices (such as data inventories, data flow maps and audit trails, thoughtful collection procedures and thought analysis) to avoid unintended results that create risks of harm.
  4. Be Accountable to People.
    • We will endeavour to design AI systems that provide appropriate opportunities for feedback, relevant explanations, and appeal, with opportunities for human direction and control.
  5. Privacy & Security Centric Design 
    • We will endeavor to maximize opportunities for privacy protection consistent with the purpose of the product. For example, we aspire to ensure that customers have an opportunity to give their customers appropriate notice and opportunities for (withdraw-able) consent, that all data is protected, safely stored, and anonymized unless individuals agree otherwise (or when anonymity is not possible, endeavor to use non-algorithmic techniques to analyze needs).
  6. Generative AI Golden Rules Usage
    • We use GenAI large language models in our chatbot toolkits in our AI software products in two ways. In SalesInsights, we use a combinations of public and powerful LLM models for generic sales coaching like : email writing and or answering specific sales related questions relevant to our AI product(s) that provide predictive sales forecasting or questions on funnel health. We have designed our software so the questions that are asked are tied securely to our sales software insights. However when using any GenAI chat bot, there are two golden rules to follow which are: 1.) You should be able to explain, justify and take ownership of your advice and decisions and 2.) Assume that any information you input into public generative AI tools could become public and don’t input anything that could reveal classified, personal or otherwise sensitive information. For any of the health related questions in our Toolkits, the data is not in a public domain rather is curated medical health content from experts that is not in a public environment.
  7. Advance Scientific & Technical Excellence.
    • Technological innovation is rooted in scientific methods and we will have an ongoing commitment to open inquiry, intellectual rigour, integrity, and collaboration. We will work with a range of stakeholders to promote thoughtful AI leadership, drawing on scientifically rigorous and multidisciplinary approaches. We will try to responsibly share AI knowledge by publishing educational materials, best practices, and research that enable more people to develop useful AI applications.

Summary

We believe that our “SalesChoice 7” AI ethical principles are a good foundation to help guide our company and our future development of AI to meet our customers needs.  AI and advanced analytics are dynamic and evolving.

We will approach our work with a “learning humble” orientation,  a commitment to engagement and a willingness to both adapt – and share our insights – as we learn over time, for the benefit of our stakeholders.

TrustedAI Matters to SalesChoice Inc.